Welcome to the complaints, suggestions and commendations system of the Universidade de Vigo. This Box is open to students, staff and the general public, providing a channel through which to raise issues related to the quality and improvement of the public service provided by the university's units, offices and services.
Complaints, suggestions and commendations may be submitted anonymously. If the user wishes to receive a response, they must provide an email address or the details necessary for a reply by post. The response period will be a maximum of 15 working days.
This system is independent of the actions of the Guarantees Tribunal and the administrative appeals system provided for in Law 30/1992, of 26 November, on the Legal Regime of Public Administrations and Common Administrative Procedure. Complaints submitted will not constitute an administrative appeal, nor will their submission interrupt the deadlines established in current regulations. The submission of complaints will not, under any circumstances, imply a waiver of the exercise of any other rights and actions available to any interested party.